Frequently Asked Questions

You'll receive two bottles of wine, each from a different international winery in every shipment. You may choose to receive 1 red & 1 white wine, 2 reds, or 2 whites (2 whites option available in Premier Series only). Each shipment also includes our Cellar Notes wine profiles that give you detailed tasting notes, suggested food pairings and recipes, and introduce you to the unique people who are the heart and soul of each winery.

Personal and Gift memberships are available from 2 to 12 shipments or on an ongoing, month-to-month basis which will continue until you contact us to cancel your membership, which can be done easily at any time as described below. Flexible ordering allows you to send or receive shipments monthly, every other month, or quarterly. Our Design Your Own Club™ program allows you to ship on specific months by creating a custom shipping schedule and sending shipments on birthday months, anniversaries, or other gift occasions throughout the year.

OPEN-ENDED, ongoing memberships MAY BE CANCELLED at any time, however, certain promotional offers may require a minimum term prior to cancellation. To cancel, you may contact us by email at [email protected], fill out our order cancellation form, call us at 800.625.8238, or chat with us online M-F, 7am-5pm Pacific.

Yes, you can! Our Design Your Own Club™ program allows you to combine our four wine clubs in any way, or you can pair your wine club membership with our other subscription box clubs below:

• The Microbrewed Beer of the Month Club™ – choose between five craft beer clubs offering US craft beer, international beer, India Pale Ales, and hard-to-find rare beers.
• The Premium Cigar of the Month Club™ – choose between two cigar club options, including our Rare Cigar Club, and receive super-premium, hand-rolled cigars each month.
• The Gourmet Cheese of the Month Club – you'll receive three ½-pound selections of artisanal cheese featured in The Original Cheese Club and small batch rare cheese from our Rare Cheese Club.
• The Gourmet Chocolate of the Month Club™ – you'll get distinctive, hard-to-find, small batch artisanal chocolates from around the world.
• The Fresh Cut Flower of the Month Club™ – each month, you'll get a professionally designed seasonal bouquet of top quality blooms and greens sent just two days after harvest.

It's an important distinction as not all wine clubs offer only Estate Bottled selections. Estate bottled wines are produced and bottled at a winery from grapes grown in the winery's own vineyards, or in vineyards under their long-term control. This stands in contrast to many lesser quality and mass produced wines made by wineries that purchase grapes each year on the open market. Estate bottling ensures the winemakers have the oversight necessary to most fully develop their grapes' varietal character and decide the perfect time for harvest. It also ensures each wine produced by the winery has a distinct and consistent sense of place, or terroir, that reflects the soil and climate of its specific region of origin.

Our 100% Satisfaction Guarantee ensures that every wine you purchase from The International Wine of the Month Club meets your high standards or we will replace it or refund your purchase. Simple as that.

Each shipment from The International Wine of the Month Club offers an international variety of limited production wines at great values. Our tasting panel selection process ensures that each featured wine is not chosen solely by one person, but rather a consensus among our primary panel comprised sommeliers, professional tasters, and winemakers and our secondary panel which includes upwards of thirty or more tasters that run the gamut of wine enthusiasts. In short, we go out of our way to find wines that real crowd pleasers, wines you’ll be thrilled to get, and that’s why we’re considered to be one of the best monthly wine clubs available online. We stand by every bottle of wine we feature, and our 100% Satisfaction Guarantee and dedication to relationship-driven customer service will confirm your decision to entrust us with your business. Learn More about our Selection Process.

Registering an account allows you to save an address book, update shipping addresses for current orders, update your payment info, view past orders, and manage any scheduled email gift announcements.

After you login to your account, you can visit your account dashboard by clicking the My Account link near the bottom of any page the site.

To reset your password, visit the forgot your password page and enter the email address associated with your account.

Please note that charges will appear on your statement from "MonthlyClubs.com".

If you choose to pay per shipment for your membership, subsequent charges will be on the 6th of each month for which a shipment is scheduled.

Fixed-duration orders between 2-12 shipments WILL NOT auto-renew upon completion. If purchasing an open-ended ongoing membership, you agree that your subscription will continue and your credit card will be charged with each shipment until cancellation, which you may do any time by calling 800-625-8238 or contacting us at [email protected].

We ship our Wine clubs to all states except Alabama, Alaska, Hawaii, Massachusetts, Michigan, Mississippi, and Utah, and our Beer clubs to all states except Alabama, Alaska, Arkansas, Hawaii, Massachusetts, Michigan, Mississippi, Utah, and some zip codes in Kentucky. Beer club only: Please note that there are a few other states for which we are unable to deliver Beer to certain (usually rural) zip codes. During checkout, our website will check your shipping address and alert you if it is in one of these zip codes.

DELIVERIES FOR BEER AND/OR WINE: Due to unique challenges required to deliver beer and wine in certain regions, some orders can take an additional 1-2 weeks to arrive depending on when your order was placed. Please call our Customer Service Department at 800-625-8238 for an estimated time of arrival.

Cheese, Chocolate, and Flower clubs are available to all states except Alaska and Hawaii.

Our Cigar clubs are available in all U.S. states except Utah. We can also ship to APO addresses. Unfortunately, we cannot ship cigars, nor any other products, outside of the U.S. at this time.

Your first wine club shipment will be shipped out soon after your orders is placed; look for it to arrive within a few days via FedEx. If you order before December 10th, we will do our best to have your shipment arrive before Christmas. No guarantees in the case of weather delays or carrier issues.

Subsequent shipments should arrive the 3rd or 4th week of each scheduled month via FedEx.

Yes. Someone over 21 years of age will need to sign for your wine shipment. An ID may be required by the carrier. Our discrete packaging allows many of our members to ship to a work location or a neighbor who is often home.

Please either call us at 800-625-8238 or email us at [email protected] no later than the 1st of the month to inform us if you have moved, plan to be out of town, or otherwise will not be able to accept delivery that month so that we can either re-route or reschedule your shipment. We use common carriers to deliver all of our products. If you are not home to sign for your shipment, the carrier will leave a door tag letting you know a delivery attempt has been made. After three attempts the product will be sent back to the distribution center at which time we can re-ship your package for an additional shipping cost of $15.

Please either call us at 800-625-8238 or email us at [email protected] no later than the 1st of the month to change your delivery address. Or, if you create an account on our website, you'll be able to go to the My Orders section to update the delivery address yourself for any current orders.